9:03 pm, January 27, 2017
So i'm trying to go to support, to obviously send a ticket, but it says network error, its not a private network, and i tried with all my browsers but can't enter.
i'm not gonna call up names, but i d [..]
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9:03 pm, January 10, 2017
Hi,
So for the last six months I have had no luck in getting this game to work at all. At first I had a APPCRASH error pop up everytime I tried to install the game. I then thought it may have been som [..]
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11:03 am, December 6, 2016
Error Message(If you get one):
Cant Find SSNL
Description: guys... Im desperate, seriously, i tried everything. repairs, antivirus exclusion , firewall rules, i cant boot tera. every time i click play [..]
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9:03 pm, December 4, 2016
Hello
I get crushed from game suddenly and then when i try to loggin it says your accunt blocked pls contact to the support and when i open support page for ticket i cant login. But now when i try to [..]
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11:03 am, November 21, 2016
My account was blocked without any warning. So i wrote a ticket to SP team and it has been 3 days without any reply ( did complain, said it will be removed to the higher...etc ) but still no answer. [..]
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11:03 am, November 7, 2016
This reaper(***) in highwatch from *** guild just sent this mail to me. Content Edited - Andrea
I remember this char was played in 3v3 before and his main is probably still active. If someone know his [..]
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10:03 pm, October 25, 2016
Description: I leveled to 65 a few days back for the first time ( Woo! ), and I recently found out that I was missing a story quest to send me to the Island of Dawn. Any reason why I might have it mi [..]
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10:03 pm, October 23, 2016
So, I decided to give Tera another shot after, well a few years.
My old account did not work so I created a new one.
Thing is, I want to upgrade my account to veteran but my code does not work for som [..]
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10:03 pm, September 11, 2016
I dont want to renew my subscription, ITS TIME TO STOP!
I have to install a what ? 20-30 gb game? to unsubscribe because why make it easy? fine lets do that sure next step should be easy right?http:/ [..]
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10:03 pm, September 8, 2016
Hi,
i opened this thread to ask if anybody else had encountered the following issue:
While purchasing tera thalers with ur card you receive an error and after retrying it works, but you get billed 2-3 [..]
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10:03 pm, September 5, 2016
Hi
So some time last week (27th of August maybe? 28th?) we got this 3 day Ser picks-a-lot from the event calendar, right? That's nice and all and I enjoyed having it. I even set an alarm on the day i [..]
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10:03 pm, August 28, 2016
Character not getting out of loadingscreen / Instant crash of game. Ever since using the Pegasus, And being spammed by people trying to negotiate... which lead me to crash midflight, I am stuck in nir [..]
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10:03 pm, August 23, 2016
Hi all,
A lot of you probably doesn't know who I am because I've never participated in forum activities, but for those who knows me I would really appreciate your relpies. I may have wrote a long essa [..]
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12:03 pm, August 17, 2016
From the title you can already guess, this thread will be about wintrading or trolling in the Kuma battleground. Even though it's not a serious BG to play with, it's one of the main source of xp and g [..]
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12:03 pm, August 3, 2016
So i played tera a few years back (i was just fooling around didnt acomplish so much since i got lost and ran out of money at lvl 16)
and I have now decided that i want to try TERA again, this time m [..]
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10:03 pm, July 30, 2016
I just can't figure out what item(s) cause the error message "You have non-transferable items in your inventory."
I checked costumes and gear, none soulbound to other character. I tried with [..]
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12:03 pm, July 28, 2016
We ****** the boss. She stood there with 0 hp for 6-7 seconds. She finally dead. Clown appeared. No loot box now. It's been 7-8 mins. We're waiting.
Edit: I'm asking around and apperantely this is no [..]
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10:03 pm, July 27, 2016
Please open a donation box somewhere I can spare some lunch money if it helps get the servers off wellfare. Seriously though how much longer and how many runs are people going to lose before you start [..]
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10:03 pm, July 6, 2016
Did GG
"Recipe: Heaven's Elixir" dropped
Right clicked it by accident
Learned it and I don't even want it in my alchemy craft page
Sent a ticket to tera EU
They removed the recipe from my cr [..]
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10:03 pm, June 22, 2016
I've seen many threads going about when it comes to this issue.
I decided to make this thread on my own to encourage you all who are readings this to make that happen.
We have about 4 different Engli [..]
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10:03 pm, June 14, 2016
just for fun, what was your biggest mistake in Tera?
Mine (fresh one, yesterday night, still hurts )
1. I bought vm7 chest recipe, was after midnight, so I was little bit tired, took my hardly col [..]
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10:03 pm, June 13, 2016
Error Message(If you get one): Non transferable item (Error)
Description: I can't transfer because of this.
Computer specs(if needed):
Screenshot: http://prntscr.com/bfg7tm
Additional Information: Hel [..]
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10:03 pm, June 8, 2016
Yeah so I just read the announcement that a new Dreadspire will be coming soon.
Looking back at the last one I'm asking you to please put in appropriate loot right away from the start (not like the la [..]
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10:03 pm, May 27, 2016
Hello everyone, hope you're doing well.
Since the Ninja patch has been released times have changed (i.e. instance entry reset, daily quest reset, Alliance PvP).
So with all this confusion I am now won [..]
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10:03 pm, May 26, 2016
So again i find myself with the account blocked by you Gameforge , i changed to NA last year and was playng there i returned beacuse i still had friends here and they said that things haved changed in [..]
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12:03 pm, May 25, 2016
I'm really angry right now! Been in rage mode since I logged in briefly after maintenance and won't calm down until this is resolved. *
Crusade rewards have once again been greatly decreased. You migh [..]
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10:03 pm, May 15, 2016
Error Message(If you get one): email adress already use / password do not match
Description:
hello,
i played tera a long time ago and forgot my login/password. so i try to create one at 1st, it's was [..]
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10:03 pm, May 11, 2016
Hey,
I will try very hard not to rant. So please consider it before reading.
I have been playing Tera since beta with some breaks, with some 200 days playtime on various chars (including afk ).
I ha [..]
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10:03 pm, April 14, 2016
How about you gonna Change something about the poor Loot in DS2? (yeye already another Thread about that i know) It shouldnt even be specificly about the Loot in DS2 it would already be enough to just [..]
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9:03 pm, March 23, 2016
Hello.
There are any plans to improve loot at 22th?
Clearing 1-22 is really (1-15brain damage) boring already and going for 22th for tokens is bad, loot is really bad as 22th floor especially without [..]
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9:03 pm, March 20, 2016
Hello.
There are any plans to improve loot at 22th?
Clearing 1-22 is really (1-15brain damage) boring already and going for 22th for tokens is bad, loot is really bad as 22th floor especially without [..]
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9:03 pm, March 5, 2016
Error Message(If you get one): This account cannot be updated at this time.
Description:
My account has been blocked since yesterday morning around 10.00. I was playing normally the previous night, a [..]
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9:03 pm, March 2, 2016
Nice move Gameforge, at least you could delay this untill next maintenance so we would have a fair race for title, instead of giving a nice headstart for at least 1 party on killian (dunno about other [..]
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11:03 am, February 23, 2016
Hello
At start i want to say i send support ticket but still this situation is too important for me and thats why i create this topic because i want speed up GM reaction. And sorry for any language mi [..]
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9:03 pm, February 22, 2016
Error Message(If you get one):
Unable to download metafile
Description:
Slow, intermittent patching on a clean install, finally got it downloaded (40h+) now it can't apply the patch. Gets to 100% and [..]
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11:03 am, February 12, 2016
Hello,
My account was recently blocked for an unknown reason and I did a ticket about it,
I got a respond saying that I should use the email of my blocked account(I used another email) so they can he [..]
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9:03 pm, February 9, 2016
First of all i didnt even check if there is a similar post for that Topic already since im too lazy to do so.
So in Russian Servers you Need per Awaken Enchant for:
Weapon: 46 MWA
Armor: 43 MWA
Boo [..]
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9:03 pm, January 28, 2016
Logged off four days ago.Attempted to log on today - account blocked.Went onto website to contact support - when asked to login, the data entered is invalid.Game account and website account are not re [..]
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9:03 pm, January 14, 2016
hi.my account got blocked for unknown reason.i use 2 internet services but one of them always makes my accounts blocked.
today the same thing happend after i tried to log in to one of my account a lot [..]
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11:03 am, January 12, 2016
so I just hit level 65 on my first account made full schima +12 the same day and got my self basic edge crit accessory set
i'm Brawler making new account Gunner atm might be my new main
this is what [..]
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9:03 pm, December 17, 2015
so, i simply log into tera everyday, nothing wrong, but today i tried logging in and it said: Account Security, you are logging in from an unknown device..
so i would get an e-mail with a code to pass [..]
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11:03 am, December 16, 2015
So a few days ago I did the story line Phantom Menace to get the innerwear since I have struggling tanking due to my squishyness. However I had no clue I started in the middle of the questline, I didn [..]
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9:03 pm, December 11, 2015
well.. In item claim I receive only my additional charachter slot.. but not the mount. I send a ticket, but this is damn sad.. why something cant work 100% in this game? I hope that they will resolve [..]
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9:03 pm, November 25, 2015
Error Message(If you get one): Tera is unfortunately unavailable in your country.
Description: Since I have downloaded this game, I have been getting this msg ever-since I try to login.... I have subm [..]
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11:03 am, November 25, 2015
Hello all,
I would like
to share my one month experience in Tera EU (Killian Server with VIP status for
a month).Well, the only reason to test Tera EU is the “ping”. All of my frie [..]
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9:03 pm, November 24, 2015
Hi everyone,I wanted to ask you if you can help me with a problem. Me and my friends currently have many problems with a guild on our server. They don`t let us play normal at all... Nevermind if they [..]
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9:03 pm, November 19, 2015
Error Message(If you get one): "Tera is unfortunately unavailable in your country. "
Description: Since when Egypt is blocked from Tera EU ?.... that is just getting on my nerves..
Computer [..]
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11:03 am, November 17, 2015
The self-imposed deadline is over, yet nothing's been done. Is someone going to take responsibility for not doing their job once again?
Quoted from "Nyoka"
First and forem [..]
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12:03 pm, October 11, 2015
Update form this What happen with Awaken system ?
My friend Pomzy he spend more 6k MA but still +12 lucid awakened.He Enchant 43time total 6.540 Masterwork AlkahestHis email rujgld@hotmail.com check p [..]
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10:03 pm, September 24, 2015
Really guys. Why someone in the support (ticket) can be so useless? I dont want to tell the name here, but I am able to have screenshot for 0 help from him since 2,5 years. If someone dont want work a [..]
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10:03 pm, September 22, 2015
Mornight
Since bamarama patch i got frequent crashes on Tera. Usually game freezes for few seconds then just goes down, and appens more or less every 10 minutes. I also changed my pc few weeks ago an [..]
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12:03 pm, September 17, 2015
Source : http://shumiere.tumblr.com/post/12925499…uard-initiative (my blog)KTERA G.O post 17/09/2015 Vanguard initiative quests changes & Dreadspire IICommon changes for vanguard in [..]
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10:03 pm, September 16, 2015
Hello.
In the past month, August, I got 3 chatbans for "flaming other players" I won't say I didn't deserve it because the first two I did. The 2 first chatbans were 5-6 days, now the last o [..]
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12:03 pm, September 12, 2015
Okay, so just as the title says, I can't sign in.
I can't sign in the TERA website but I can successfully log in the game with my email and password.
I have submitted a ticket and the responses helped [..]
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12:03 pm, September 8, 2015
Quick and simple: I would like to talk with a GM privately to discuss something *quite* important (at least for me it is, otherwise it's a matter of perspective... ) and I can't seem to find a way as [..]
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10:03 pm, August 14, 2015
I know that Gold Tickets and Diamond Tickets are Transferable via Servers on KTERA | NATERA - servers
I am not sure if they can be transfered in EU.
I asked GM Ishkabar
I asked the ticket support
Tick [..]
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10:03 pm, August 10, 2015
So i want to know the reason why my account got blocked, why is my account blocked? is it purely because of hate?, did too many kids reported me for nothing? , i would appreciate if the answer would b [..]
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10:03 pm, August 1, 2015
Since Tuesday after the servers come back online I have high ping spikes and packet loss. This is present at mornings I couldn't tell exactly how long because I was at work for all afternoon on this w [..]
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12:03 pm, July 24, 2015
Error Message(If you get one): Nothing at all
Description: Since Yesterday, I log into my character but, once the loading bar gets to 16% and always to 16%, the game shuts down and sends me back to d [..]
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12:03 pm, July 15, 2015
Alot of maitenance, ticket to support etc, and still, why still not fixed the problem with idoneal template ?
I bought because i can dye it ? atleast on the info says ''dyeable'' i want my money back [..]
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12:03 pm, July 15, 2015
So when does BHS / Gameforge plan to make Race Change Voucher available for Gunner? (I already wrote a support ticket weeks before the patch)
Its pretty unfair that you arent able to switch from High [..]
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10:03 pm, July 9, 2015
I was travelling inside the game, and suddenly the game closed itself, and when I open it again and in the character selection I click into my character, the game closes another time. I already sent a [..]
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10:03 pm, June 26, 2015
Hello.
1st I would like to point is the failure of explicit rule against scams, which may leave a hole against inhonest players.
2nd I would really like for support to change the current policy of scr [..]
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10:03 pm, June 14, 2015
Hey guys. I have been on a break from Tera but recently came back. It seems as if Enmasse has deleted my character, because it is not to be found. A lvl 40 warrior human.
Anybody who has a solution f [..]
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12:03 pm, June 10, 2015
Hello,I have a question, im planning to moving into another country after few weeks,and if so my IP and pc will be different there,so if i login with my tera acc there on other IP will I be automaticl [..]
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10:03 pm, June 7, 2015
Description: Bought an item two days ago - and it still have not appeared in the item claim.
It was a race change voucher.
Additional Information:
Now i wonder what to do. Wrote a ticket two days ago [..]
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10:03 pm, June 1, 2015
Hello, i've tried today to enter in the game after 1 year, and i forgot my pass, so i entered a couple of them from my head and account got blocked. I've made a supp ticket at 9:00 AM. And now it's 3 [..]
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10:03 pm, May 26, 2015
Error Message(If you get one):
This account has not been activated , Account blocked. Please contact Support.
Description: When ever i try to enter the game, this message shows up to me "
This ac [..]
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12:03 pm, May 26, 2015
Ok.... I'v done numerous complaints to the support via tickets, I've also made a post on forums... and nothing is solved. people "farming" zawas in spring valley north of sabex armory with a [..]
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10:03 pm, May 21, 2015
Error Message: When im login at launcher or main site it say Account blocked, Please contact support. When i tried different PC then it show up authentication failed.
Description: I can still login my [..]
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12:03 pm, May 21, 2015
Error Message(If you get one):Account blocked, authentication failed.
Hi all,
This might be a double post or something but i am not here to anger anyone.
I have for the last week fought tooth and n [..]
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10:03 pm, May 13, 2015
Hello everybody,
We are a *** Friendly Guild in ****...
today most of the members logged in and we were shocked of what we saw, our guild name was changed.
we thought that the leader changed it but w [..]
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10:03 pm, May 5, 2015
As the title says,
I am an old player, I want to check out the new class and I also got a code via my email (Tera Birthday) but I cannot redeem it.
Everytime I try to log in to old account management [..]
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10:03 pm, April 24, 2015
My GameForge launcher just keep loading for hrs, and it just stay like that even if i reload how many times. I can't turn it off (quit by minitray), it won't stop runing in the background unless i end [..]
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12:03 pm, April 23, 2015
4 days ago i send tickets to support with screenshot about a shop problem with legendary beasr chest i got an answer saying what mount i got the thing is that i already wrote that info in ticket so fo [..]
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12:03 pm, April 16, 2015
Quoted
"Listen up enchanters – the amount of Masterwork Alkahest in the Master Enchanter's boxes and chests are being drastically increased today!
Master Enchanter' [..]
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12:03 pm, April 10, 2015
Description:
Click button in the launcher is clickable, but does nothing
Computer specs(if needed):
ASUS X552C
Intel® Core™ i3 3217U, 1.8GHz Processor
Windows 8.1 OS
NVIDIA® [..]
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10:03 pm, April 7, 2015
Hi guys,
The riot increased my hopes and i didnt send ticket to support for banning my account before.
I was player/customer in tera eu for 2 years.
Today i made my own decision and requested ban from [..]
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10:03 pm, March 31, 2015
Okay so there it is. Held on hope, waited for the event. And it's litterally the worst event I've ever seen in my online experience so far. Did 6 Dungeons; dropped 12 eggs, plus one for the 2 hours st [..]
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10:03 pm, March 30, 2015
Hey guys I appreciated the support you gave to my thread (Gameover) and i think that Gameforge finally got the message.
Yesterday was a hard day for everybody (especially gameforge staff), we protest [..]
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12:03 pm, March 30, 2015
with this new signature it's easy see that we are angry xD
Let's continue our fight <.<
Tomorrow it's Monday. Tomorrow Gameforge will see our tickets and his fb page xD
*Tomorrow this th [..]
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10:03 pm, March 29, 2015
Hello people, im sure everyone knows whats going on ingame and with gameforge recently, and its quite sad the company gameforge destroys tera by their infinite greed and milking of their customers.
T [..]
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10:03 pm, March 29, 2015
nvidia geforce 8600gt 1 gb 128 bit graphic card
intel(R) core(TM)2 Quad CPU Q9300 @2.50 GHz
8 GB RAM
Microsoft windows 7 ultimate
I
am living in bulgaria so i dont have ping issues. But my fps is abou [..]
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9:03 pm, March 28, 2015
- Carsten van Husen [CEO of Gameforge]
- Tomas "Phelan" Burck [Vice President Costumer Communication]- Rondalf [Team Leader Community Management]
- DragonGun [Community Manager]
- BlackVelve [..]
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9:03 pm, March 28, 2015
Dear players,
Dear Gameforge,
Where to start? There is so much chaos at this moment, people cancelling their subscriptions, Gameforge making official statements, even some petitions to revoke the game [..]
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9:03 pm, March 28, 2015
Dear Community Managers,
I am aware that you are only puppets for your high rank bosses. Is okay, I'm not trying to convince you to stop working for Gameforge. You will when the company goes down or s [..]
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11:03 am, March 28, 2015
Well been playing here since closed beta days, had a lot of friends and just as many haters lol, but its always been fun regardless.
Basically ive had enough of EU, as most people now and already tran [..]
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11:03 am, March 27, 2015
Well it happened to me 2nd time . When I click "PLAY" button at mine launcher suddenly message appears " Account blocked. Please contact support".
At 1st time around 2 month ago I [..]
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9:03 pm, March 26, 2015
Hey everyone, I was going to post this thread on the Support section but it turns out there is no button for making a new thread there :l
Anywho
This is the ticket that I've sent already to player sup [..]
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11:03 am, March 26, 2015
So are all whores nights Killian server. At night you try to enter the server and YOU CAN NOT ENTER !!.
True story. Only in Killian Server.
EDIT: And remember: if you buy tickets to Ghilleblade by [..]
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9:03 pm, March 25, 2015
this thread will be totaly usless but... I got only delusion after more than 2 years in this game..
ok heroic chest for costumes.. it's not the principal problem.
But.. but! OMG now we can't solo farm [..]
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11:03 am, March 24, 2015
Hey guys i'm a returning player and I had a character named Dethklok on Fraya and I can't find him now. When I tried to log in to the game with the account i used back then i couldn't. I only managed [..]
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11:03 am, March 23, 2015
at least the gameforge employees will read oour complaints rather than pointlessly posting here n forum where only volunteer moderators read it and close thread
send suppport ticket and demand the rea [..]
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11:03 am, March 20, 2015
Error Message(If you get one): Can not connectDescription:
when I want to connect to the server Killian (where I have a peronnage), a error message to appear.
I do not understand, I can connect to a [..]
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11:03 am, March 17, 2015
Someone have same problem?
i enter on the echelon more time, (on all alliance). I try to send ticket too and support say me ''Hello Chërie,
Your concerns have been carefully reviewed and we [..]
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9:03 pm, March 16, 2015
Error Message(If you get one): launcher says "Account authentication error", webpage says "Account blocked", while logging in through the old account management (as ticket response [..]
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9:03 pm, March 9, 2015
More than a week without playing coz my account got blocked. They told me to wait 24h and i waited. Now, almost a week later and a few complains i have no answer from them and still blocked.
So, how m [..]
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11:03 am, March 9, 2015
Error Message(If you get one):
"an error has occured. registration could not be completed
Description:
i tried to make an account to play tera a couple of times now.. but it always giving me the [..]
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11:03 am, March 7, 2015
I made daily quests with all my 5 characters and take tickets to Ghillieglade and at hard mode I died 2 times and lose 2 tickets cuz of your stupid lags. Inside dungeon I had 5 fps. How can you be so [..]
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9:03 pm, March 5, 2015
Yesterday when I was in Ghillieblade at 5:35 am (GMT + 1) the server fell and lost the entrance to gilleblade. I sent a ticket to support GF but they say that the server does not fall at that time and [..]
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