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TERA The Exiled Realm of Arborea

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Lost account and characters

11:03 am, February 13, 2017 Hello, i contacted support about this so here just to discus this mater and to find out if anyone else had this happen to them? Here is my story, i used to play (i think) on Velik server as a castanic [..] View

Regarding server merge and character slots

11:03 am, February 13, 2017 So, I haven't played this game in over 2 years probably. I just found out about the server merge and everything and I read we'd have 16 characters slots. Since the server merge I have 5 characters on [..] View

Account locked

9:03 pm, February 9, 2017 Error Message(If you get one): Account Locked Description: Somehow after a long time without playing i decided to come back and after ONE day playing a new character my account get locked. Additional [..] View

Steam Mistake

9:03 pm, February 8, 2017 So i wanted to try TERA on steam and I accidentally pressed "create new account" on steam instead of "use existing account ... Is there a way I can play on steam with my old collectors [..] View

Steam and second account

11:03 am, February 5, 2017 Hello, So I played Tera few months ago and i was playing on my 2 accounts. I decided to install Tera through Steam so i linked my main account and deleted game installed through GameForge client. Is t [..] View

How many slots would I gain with Veteran account?

11:03 am, February 4, 2017 Heya all! Im thinking of getting Veteran account to get a few more character slots (amongst other benefits) but I am unsure how many I would end up with. Currently I have 7 character slots (never boug [..] View

Steam fcking up logins

9:03 pm, February 1, 2017 So, out of curiosity I wanted to see what Steam could do to TERA and moved my files accordingly but once I opened the launcher I was not confronted with the options "log into your existing accoun [..] View

Unexplained max hp difference

9:03 pm, January 15, 2017 Hm, this has me baffled. Can someone explain the following? What am I missing here? I have:2 level 65 Elin priestson the same accountwearing no gear at allno buff icons are hidden ... and yet one of [..] View

Tera Rewards.

11:03 am, January 9, 2017 Hello there. I've been playing tera NA for about 6 months (up untill the latest patch in which i returned to EU) and i have been comparing alot of things between the two. Im not as naive as to ask to [..] View

Error "Timed Event Account"

9:03 pm, January 1, 2017 Error Message: Timed Event Account Description: I select a new character and I click play button, the game load page open, "Timed Event Account" and close game. But I select main character ( [..] View

Is it even worth continuing to play?

9:03 pm, December 18, 2016 Apparently I have 7 days active playtime and have a a high enough item level to run 417 instances however the game appears to be dead. I've been in 3 guilds and the most members I have seen online at [..] View

Need help. I can't connect to any server when I launch game!

11:03 am, December 15, 2016 Description: I recently install TERA again after few months(just before new launcher update). First thing I noticed when I downloaded the game is that new launcher doesn't force login before you can p [..] View

FPS Drastically drops on SS

9:03 pm, December 6, 2016 Error Message(If you get one): Description: I've a big issue, i read all the FAQs and i didn't find a solution yet: I've been playing on TERA since 3 years, i never lagged, my FPS were always blocked [..] View

Problem With Account

9:03 pm, December 4, 2016 Hello I get crushed from game suddenly and then when i try to loggin it says your accunt blocked pls contact to the support and when i open support page for ticket i cant login. But now when i try to [..] View

How to make game remember IP ?

9:03 pm, November 26, 2016 ATM my account block but it's not my main point I wanna to know how to make game remember my PC IP not my connection IP. when I'm in Dungeon RMHM 2nd boss my internet DC after reconnect my account it' [..] View

Changes to the new TERA Club mounts

9:03 pm, November 22, 2016 Quoted Hey all, due to a possible exploit, we had to make changes to the new TERA Club mounts . The actual mounts will stay the same, but they will not unlock any achievements. We [..] View

How Long Does It Take To Receive An Answer From Support Team?

11:03 am, November 21, 2016 My account was blocked without any warning. So i wrote a ticket to SP team and it has been 3 days without any reply ( did complain, said it will be removed to the higher...etc ) but still no answer. [..] View

Lets take it serious

11:03 am, November 10, 2016 In order to simplify you the work of gathering the game problems, I will make a list of the most important issues of the game right now and a possible solution for each of them. 1 - Semi enigmatic scr [..] View

BuddyUp rewards - October 2016

12:03 pm, October 24, 2016 What is BuddyUp? BuddyUp is a referral system which awards existing players for bringing new ones to the game or helping returning players by giving both sides free items as the code user levels up. E [..] View

Veteran upgrade doesn't work

10:03 pm, October 23, 2016 So, I decided to give Tera another shot after, well a few years. My old account did not work so I created a new one. Thing is, I want to upgrade my account to veteran but my code does not work for som [..] View

Launcher login = AN ERROR HAS OCCURRED. PLEASE TRY AGAIN LATER

10:03 pm, October 21, 2016 Ok, since gameforge has a horrible way of logging in on the tera website, tera forums, and gameforge website, (i think i made 5 accounts so far) i'll try to write it down here, and hopefully i'm not t [..] View

Cannot send in-game messages and censoring discussion

10:03 pm, October 15, 2016 This is meant to be mostly an informative opening to a potential discussion with elements of a bug report and constructive feedback. Everyone's seen this in recent weeks (post-merge): Quoted [..] View

Enchanting is so retarded!!!!

10:03 pm, October 7, 2016 Im just wondering is it normal to spend 800+ tier 9 feedstocks and alkhests to enchant tier 9 gloves from +5 to +6? Yea i am Q.Q-er but this just ****** me off. Since i started this game that bad luck [..] View

[Need Help] Redownloading game, download stopped at 72% and started again from 0%.

10:03 pm, October 4, 2016 So i needed to fully reinstall my SO because of a bluescreen wich destroyed my W7 esential files. In a bad mood i started to redownload the game from the beggining (Yea more than 60 GB of the entire g [..] View

Anyone did some testing with the guild funds distribution system?

12:03 pm, September 21, 2016 Let's say my guild has 270 characters which is 102 accounts, will gold be sent to every character or every account? Does it also send gold to inactive accounts/characters that havn't been online in 2 [..] View

Why's the unsubscribe option hidden? does it exist??

10:03 pm, September 11, 2016 I dont want to renew my subscription, ITS TIME TO STOP! I have to install a what ? 20-30 gb game? to unsubscribe because why make it easy? fine lets do that sure next step should be easy right?http:/ [..] View

Please make it easier to get mid tier gear next patch

12:03 pm, September 11, 2016 It's terribly frustrating to gear in this game. When I try to get some of my friends to play with me, to start a fresh account (they don't have a lvl 65)... It kind of ends up with me not doing much t [..] View

Can someone craft Whittle & Chisel(Warrior conflate weapon)

12:03 pm, September 11, 2016 Hello, I usually lurk on the forums but today I made an account to ask if anyone has the recipe to craft Whittle and Chisel(the warrior conflate weapon) and can craft it for me, provided I will supply [..] View

Account blocked for no apparent reason

12:03 pm, September 11, 2016 Hi, I'm an old eu tera player. I didn't login my account since months because both my interest in tera lowered and I went playing other stuff with my friends. I found out recently of the merge and I w [..] View

Guild bank after update?

10:03 pm, September 9, 2016 So i just read patch preview and noticed right at bottom says all guilds start with 0 tabs until lvl 30+,So what does that mean for people who use guild bank for personal storage? http://www.essential [..] View

Want to play from South Africa

10:03 pm, September 9, 2016 Hi There, We are 2 people who would like to play from South Africa but I am not finding very much information on this topic online. All I found is that the countries IPs are blocked due to hackers? We [..] View

My account disappeared from my account

10:03 pm, September 8, 2016 Hey ,ive recently started playing tera and got my account to level 18 , but for some reason after the merge i cant find it , it completely disappeared , do you guys have any idea what couldve happen ? View

Possible TT purchasing issue?

10:03 pm, September 8, 2016 Hi, i opened this thread to ask if anybody else had encountered the following issue: While purchasing tera thalers with ur card you receive an error and after retrying it works, but you get billed 2-3 [..] View

Why can't I use my redeemed character transfer vouchers?

10:03 pm, September 6, 2016 Title. Literally can't find the button in any of the places it used to be on the account management pages (both old and new). I know I'm not the only one who was planning to transfer characters after [..] View

Lots of random items popped up in item claim and i dont know why

10:03 pm, August 31, 2016 hi guys , recently started playing a little again , i've just checked my item claim and there is a load of **** like gems, tempory mounts, fashion coupons etc all sat in my item claim, all received ov [..] View

The story of Giarvano

10:03 pm, August 23, 2016 Hi all, A lot of you probably doesn't know who I am because I've never participated in forum activities, but for those who knows me I would really appreciate your relpies. I may have wrote a long essa [..] View

Solved No activation mail!

10:03 pm, August 11, 2016 Hello, I still get the answer i need to activate my account.. and would have get a mail? with activation link.. but dont have the email.. and cant find how to sent the mail again to the mail adress.. [..] View

Can not log in to game after 24 hours because of using VPN

12:03 pm, August 10, 2016 Hi guys, I wanted to get back to game after 2 years. Yesterday I tried to log in and my account was blocked. Because I moved from Europe to Australia for some time I was using VPN. My ping is very hi [..] View

No activation mail!

12:03 pm, August 8, 2016 Hello, I still get the answer i need to activate my account.. and would have get a mail? with activation link.. but dont have the email.. and cant find how to sent the mail again to the mail adress.. [..] View

Launcher is a piece of ... only a dung beetle would love to roll around

12:03 pm, July 27, 2016 After longer absence tried to start tera again. Original launcher did seem to stay in some sort of endless loop. Deinstalled Tera. Downloaded TERA-Minimal-Setup.exe Because not everybody can download [..] View

Why Stamina system was a good idea, but badly implemented.

12:03 pm, July 20, 2016 Just sharing a few thoughts about the Stamina system in Tera. Based on the Developers, which announced that they gonna completely remove Stamina system from the game, Stamina system was supposed to be [..] View

Patch progress 1 % - More than severn days

10:03 pm, July 19, 2016 Error Message(If you get one): Patch Progress 1% - More than seven days. Retriving manifest. Description: I played last time ca half year ago. Now want start again, but pacher stucking. I let them up [..] View

Character transfer question(s)

12:03 pm, July 18, 2016 Good Evening, Just a few questions regarding character transfer. So apart from what it says on the website/shop, which materials/consumables are not transfarable? I know about the supreme niveots, we [..] View

Where to get Tera Veteran account

10:03 pm, July 9, 2016 Hi guys, just a simple question: where can someone get Veteran account (or collector's edition or what it is called that is most worth it) nowadays? Would be grateful if someone could point me to a go [..] View

Old Account Management

10:03 pm, July 8, 2016 So, it's been FOREVER since you made the new account management. Like over 2 years? And you still haven't managed to make it possible to put codes into it? Old Acc Management is buggy for some people, [..] View

Constant game crashes - no errors

10:03 pm, July 3, 2016 Description: Ever since last weeks' maintenance i have been suffering from imminent crashes approximately 10 seconds after going through character selection. The crash is quick, with no indications [..] View

I Didn't receive my free character slot

12:03 pm, July 1, 2016 Description: i noticed this when i created my account at the same time as my friends 2 mins later in the game they received a free character slot and i didn't. Is there anything i can do about this? View

Rootstock quests reset

10:03 pm, June 16, 2016 So i keep having the same issue on all my accounts. The daily of the minigames resets, meanwhile the quest that gives lamb bulgogi and the bleakwings don't. Is this supposed to happen or is something [..] View

Launcher Already Running (Failed to initialize web browser)

10:03 pm, June 10, 2016 Every time i try to launch TERA Launcher, it gives me the same error, "Launcher Already Running (Failed to initialize web browser)" , i already tried to launch it with the debug option and i [..] View

I can not start the game after patching!!

12:03 pm, June 5, 2016 Dear Community, I downloaded "Gameforge Live" over the link button on the official website. (Before that I created a account) I installed "Gameforge Live" and started patching the [..] View

[Serious]What's worth farming on not geared alts now?

12:03 pm, May 27, 2016 HI guys, First of all i'm planning on skipping this vm, and now that i got your attention let's get straight to the point. I have some characters that i played but then I realized i'm not that good at [..] View

User Account Got Banned

10:03 pm, May 26, 2016 So again i find myself with the account blocked by you Gameforge , i changed to NA last year and was playng there i returned beacuse i still had friends here and they said that things haved changed in [..] View

account activation

10:03 pm, May 22, 2016 Error Message(If you get one): can't find SSNL Description: can't run the game(TERA) Computer specs(if needed): Screenshot: Additional Information:can i get another support activation email?ty i made [..] View

flying mounts

12:03 pm, May 19, 2016 Soo i saw there is a white flying lion mount just like the normal ground mount you get when you have Collectors Editon Veteran account. So my question is if we will get the white flying lion mount sim [..] View

account creation / password modification problem

10:03 pm, May 15, 2016 Error Message(If you get one): email adress already use / password do not match Description: hello, i played tera a long time ago and forgot my login/password. so i try to create one at 1st, it's was [..] View

Community/Farming/Gearing - for a new player is catastrophic

12:03 pm, May 15, 2016 As the title says.. (PS: from the eyes of a new player in Tera)1. I made an account which I exp-ed to lvl 65, took me some time as i didn't know the tricks of fast exp.2. Made a friend that helped me [..] View

still waiting 10 keys after purchasing collectors account, 2 weeks passed!

12:03 pm, May 12, 2016 Hi, i purchased at least 2 weeks ago the collectors account. i have 35 days of tera club and i'm not yet receveid the 10 keys. i looked in item claims, in my email and i want to know why i'm still wai [..] View

Tera keys.

12:03 pm, May 2, 2016 I have a couple questions regarding keys: - if i would have bought a Tera Standard key and used it on an account with an existing veteran status, would the tera club status (37days) still apply? - Te [..] View

Returning.. to Find no account?

10:03 pm, April 26, 2016 Returning to Tera.. decided to unpack my Collectors i got while it was still Frogster, still have my code which will be linked to my account.. and when i attempt to log in, it wont allow me due to an [..] View

Attempted account access via unknown device - Maintanance?

12:03 pm, April 12, 2016 I had 3 emails with "Attempted account access via unknown device" time: 9:02 9:04 9:04 - today CET time, it is something with maintanance (cause servers are off), or how can someone try to [..] View

Crusade System

10:03 pm, April 7, 2016 Hello! Can anyone explain how Crusade System exactly works? A lot of people dont know how it works and it would be nice if someone could explain. Does only the highest ranked character on 1 account co [..] View

Suche Server

10:03 pm, April 3, 2016 Schönen Abend an alle, Ich bin neu auf TeraEu, habe aber früher auf NA gespielt bis mein Account gesperrt wurde. Nun habe ich wieder lust auf Tera, doch ich weiß nicht welc [..] View

Why are some codes not working properly?

9:03 pm, March 24, 2016 I went to the old account management page I logged in Clicked "Enter code" Wrote "Eastern2016" and clicked "submit" I get this "missing" error - http://puu.sh/n [..] View

Password recovering: mission impossible

11:03 am, March 15, 2016 Hi, I'm trying to recover my account pass but it is impossible... I used the "forgot yout password" link from the support page but te recovering email doesn't arrive. I have been trying to r [..] View

This account cannot be updated at this time

9:03 pm, March 5, 2016 Error Message(If you get one): This account cannot be updated at this time. Description: My account has been blocked since yesterday morning around 10.00. I was playing normally the previous night, a [..] View

Account blocked (Gamer Cybercafe)

9:03 pm, March 1, 2016 Error Message(If you get one):This account has been blocked Description: I just created a new account after my best gf was playing this game Computer specs(if needed): Screenshot: Additional Informat [..] View

Security Code, Unknown Device

11:03 am, March 1, 2016 I have updated the patch and when I want to login the game a security window appears with the message: "You are logging in from an unknown device. As an added security measure, you'll need to aut [..] View

Accounts Blocked

9:03 pm, February 28, 2016 Error Message(If you get one):Account Blocked,contact support Description: I was online all day long after a while I go offline for a little bit and when I wanted to enter in Tera my all accounts was [..] View

Unable to download metafile (sigh)

9:03 pm, February 22, 2016 Error Message(If you get one): Unable to download metafile Description: Slow, intermittent patching on a clean install, finally got it downloaded (40h+) now it can't apply the patch. Gets to 100% and [..] View

Blocked Account.

11:03 am, February 12, 2016 Hello, My account was recently blocked for an unknown reason and I did a ticket about it, I got a respond saying that I should use the email of my blocked account(I used another email) so they can he [..] View

Icaruna status

9:03 pm, February 7, 2016 As we know, Icaruna is pretty much empty... And atm is farming ground for (mostly) Killian players. Let me explain what is happening. If you have atleast one character on Icaruna you can create seven [..] View

How do they stay in business?

9:03 pm, January 28, 2016 Logged off four days ago.Attempted to log on today - account blocked.Went onto website to contact support - when asked to login, the data entered is invalid.Game account and website account are not re [..] View

User Authentication Failure

9:03 pm, January 14, 2016 hi.my account got blocked for unknown reason.i use 2 internet services but one of them always makes my accounts blocked. today the same thing happend after i tried to log in to one of my account a lot [..] View

New player need information just hit 65

11:03 am, January 12, 2016 so I just hit level 65 on my first account made full schima +12 the same day and got my self basic edge crit accessory set i'm Brawler making new account Gunner atm might be my new main this is what [..] View

Crit factor vs Enrage dmg calculator - Weapon rolls

9:03 pm, January 4, 2016 Hey! I made a calculator to see if enrage bonus is better for me than crit factor. The calculator gives a general result (no gylphs, or class specials, sorry gunners) to check what is your damage with [..] View

applying patch error and more errorz

9:03 pm, December 30, 2015 i readed some forums and done them it fix some errors and now new one appear i leave the luncher to applying patches 100% when i back it freeze and cmd was saying cleanup is idle and btw i downloaded [..] View

Avatar Weapons and Character disappearances

9:03 pm, December 29, 2015 I come back from a short few month hiatus to discover all my characters are deleted? I find this rather unfair. Did everyone's accounts get wiped? I also want to know if the avatar weapon feature has [..] View

Beware, Hacker

11:03 am, December 22, 2015 Hi,yesterday there was someone called ~Name removed by Kyreli~ in killian server (some ppl said he is ~Name removed by Kyreli~ and some said he is ~Name removed by Kyreli~) posting fake forums in chat [..] View

My account has been stolen

9:03 pm, December 21, 2015 Description: A site has been posted on tera LFG chat, the site's name was "terastore.ga" and it has been said that there is a free costume to choose from, seemes exactly like enmass site so [..] View

Account blocked can't contact support

11:03 am, December 18, 2015 Hei, my account got blocked for no reason (wasn't even playing the game). I tried to make a support account, but i never recived a confirmation mail... when i log in support it tells me to activate my [..] View

Solved Account security, Unknown Device

9:03 pm, December 17, 2015 so, i simply log into tera everyday, nothing wrong, but today i tried logging in and it said: Account Security, you are logging in from an unknown device.. so i would get an e-mail with a code to pass [..] View

Gameforge?! O_O

11:03 am, December 16, 2015 So a few days ago I did the story line Phantom Menace to get the innerwear since I have struggling tanking due to my squishyness. However I had no clue I started in the middle of the questline, I didn [..] View

My count

11:03 am, December 12, 2015 My Account in tera was blocked without me doing anything, what do I do?I might done have wrong password whose email is *removed*, how can I solve this? Removed by -Calypso for your securi [..] View

Suggestion about players names

9:03 pm, December 1, 2015 Heya all, I apologize if this was already suggested, but I didnt find it. Could it be possible to use same char names but only limited on one account? That way if you want, you can name all your alts [..] View

Protest, let's change

11:03 am, November 29, 2015 Some of you may know me in game, some from forum. I've tried multiple times to help improve the game, but my efforts were in vain, it was not in my power to make changes, and this is my last attempt, [..] View

When i try to log in im asked to verify my the device im logging in from but

11:03 am, November 29, 2015 When i send the vertification email to the email linked to my account nothing comes through i get nothing and i cant play untill i get it ? any ideas? ive not been on for maybe 3 months or so which ma [..] View

Character stuck in a bugged map ?

11:03 am, November 27, 2015 Hello everyone I have a problem with my main character, its in a map that my game can't load or something it happened after i died in a dungeon and clicked the resurrect button the game crashed and a [..] View

What about EU..(edited

9:03 pm, November 16, 2015 Tera has a new publisher (Mango T5) for the Asia & Pacific region..http://massivelyop.com/2015/09/24/tera-s…-and-hong-kong/ Their patch update will be most up to date to Ktera, with [..] View

3 questions! anyone help me>>>

11:03 am, November 7, 2015 Hello!I have three questions please 1-If I buy weopon skin from shop can i send it to other account by mail or cant trade? 2-can i send TERA Thalers to other account? 3-how can i get weopons and ge [..] View

tera payment support problems...any experiance with this kind of stuff? waiting 16days so far

9:03 pm, November 6, 2015 Greetings dear nolifers ... welcome to one more random shi**y thread created by mad player I had some problems regarding the paypal complaint which was made due gf sending invoice of tc order! blabl [..] View

Launcher stuck at "Submitting"

11:03 am, November 6, 2015 Error Message(If you get one): Description: Everytime I try to log into TERA the client just shows me "Submitting" and stays like that. Computer specs(if needed): CPU: Intel Core i7-4770 GPU [..] View

Tera going to fix my no loot off anything situation?

11:03 am, October 30, 2015 Hello Again I ran the starter zone again and recorded it, I don't get any loot across any character now. Will you fix this issue or continue to ignore it? Refund would be great. Alternately you coul [..] View

Tera EU is dying - Yes yes, we know, it the thread has been made before...

9:03 pm, October 28, 2015 Tera EU like we know it is slowly dying, and has been for a wile now. I can not speak for all of the players as I did not play Tera while it was "Pay 2 Play", or subscription based as some [..] View

Switch to NA or stay on EU ?

12:03 pm, October 24, 2015 TL;DR : Stay on EU with my small virtual empire on low populated servers or make a fresh start on (supposedly) vastly populated NA servers ? Hello I'm a veteran Tera player (collector's edition). I h [..] View

Crusade changes

12:03 pm, October 8, 2015 This morning I logged onto my account to check on the crusade rewards. To my surprise the boxes didn't quite contain what they used have for #1. Instead of 5000 mwa it had 1500mwa, Instead of 210k Noc [..] View

Tera Collector's Edition & Tera Club membership ?

12:03 pm, October 4, 2015 Hello, My question is simple, but I cant find an answer... I have Tera Club on my account, and Im thinking of buying the Tera CE, which comes with more Tera Club membership. Now my question is, if I [..] View

Still incompetent support with help.

12:03 pm, October 2, 2015 Im start play this game in 2012 and still support cant solve simply problems (even i cant write this in correct Support part forum because im dont have premission "wtf"). Still is messup in [..] View

Server connection Problem, unable to log into any server

10:03 pm, September 30, 2015 Error Message: No error message given, in any circumstances Hi everyone I have quite a problem connecting to tera (fate of Arun). That's the issue: I've downloaded and installed Tera on 3 different PC [..] View

security account authorized PC code not sent HELP

10:03 pm, September 26, 2015 hello i am new to this game and decided on my account to add the secure activation for my PC, since then i cannot log in because i have not received a code in my email, i keep re-sending for the code [..] View

No thanks!

10:03 pm, September 25, 2015 I tough this game is awesome but when I look how download servers are slow I got drown away from it instantly, don't even want to think how in game servers are than. Is NA better? Will I regret if I s [..] View

Forums

Account got blocked, 3 days ago and ticket respones says my account is NOT blocked/banned

Mar 16, 2015, 9:48 pm Error Message(If you get one): launcher says "Account authentication error", webpage says "Account blocked", while logging in through the old account management (as ticket response tells me to) works [..] View

Account BLOCKED!

Mar 10, 2015, 9:17 pm Error Message(If you get one): " Cannot authoirate the account " , " account blocked "<br><br> Description: my account has been blocked for no reason at all...<br><br> Computer specs(if needed): AMD f[..] View

error creating account

Mar 9, 2015, 11:16 am Error Message(If you get one):<br> "an error has occured. registration could not be completed<br><br> Description: <br> i tried to make an account to play tera a couple of times now.. but it always gi[..] View

Clarification about certain banned account!

Mar 8, 2015, 6:00 am This is not flaming or anything of that sort, i just need some clarification from GMs about a certain account that was banned, because going through "official ticketing" haven`t really helped much, th[..] View

My account got stolen

Feb 26, 2015, 9:16 pm My name is Yuriyann, i played Tera Rising EU on Killian with a warrior level 65 (nickname ilafae) and an Elin Reaper level 65 (nickname Yuriyann) <br> The other day 015-02-24 around 11:15 pm i wanted [..] View

Can't activate the account, can't log in when trying to contact the support

Feb 24, 2015, 12:21 am Error Message:<br> Sending of the activation link failed, your activation link could not be sent to you. Please contact the support.<br><br><br><br> When i try to activte the account i get the same er[..] View

How Many People Have Lost Access To Their Accounts?

Feb 18, 2015, 5:46 am Yesterday I was playing and logged out. Then a few minutes later, when I tried to log back in, it seems my password had been reset. <br> I used the "password reset" page, but the email has not come th[..] View

Playing Tera EU in Japan using account created in Philippines

Feb 8, 2015, 7:07 pm Ok, background of my inquiry is I will be working in Japan for a year. But I'm from the Philippines, I've been playing Tera EU from the Philippines, and my account was also created in the Philippines [..] View

Is selling account for in game currency legal?

Feb 7, 2015, 10:19 am Just wanted to know. I can't find information about it. All I saw was about buying/selling game stuff for real money which is illegal. But how about in game currency? Can I safely sell/buy account for[..] View

account blocked

Jan 21, 2015, 7:56 pm Error Message(If you get one): account blocked Description: This is translated with google, forgive if not well written but not English, the problem I have is that when trying to connect to my account[..] View

Hacked Accounts

Jan 16, 2015, 9:54 am So my wifes account is one of those that got locked about an hour ago. I did some research and found a site where the list was published aswell. I am not going to post any information here since i don[..] View

Is my old account deleted for being inactive?

Jan 13, 2015, 8:53 am Dear Community, I was wondering if your account gets deleted after being inactive for a long period of time? I'm quite sure I was around level 40-45 when I used to play with a friend, but for some rea[..] View

Account creation problem

Jan 11, 2015, 9:17 pm An Error has occurred. Registration could not be completed. From the List of IP Banned countries, I am fully aware that accounts created (in Singapore) from Tuesday, 14th of May 2013 will not be playa[..] View

Character of Icaruna and Killian which are of same account

Jan 11, 2015, 9:16 pm I have a lvl 60 character of Icaruna and 2 low lvl characters of Killian which are of the same account. What would happen when Icaruna will merge with Killian? Can I chose which of my characters I wan[..] View

Second day and my account is still not working...

Jan 11, 2015, 11:34 am Okay, i tried to log in yesterday morning and noticed that in blocked. First i was startled and confused. I was sure i haven&acute;t done anything wrong so i contacted GF customer service VIA ticket s[..] View

Launcher doesn't open without "-window", account blocked (didn't even get to log in), can't login to support page

Jan 11, 2015, 11:17 am Played Tera up until today just fine, no problems whatsoever. 2 hours ago, tried to open the launcher - it doesn't open! I checked task manager and noticed that the process runs, goes from 42mb of RAM[..] View

Account blocked...

Jan 9, 2015, 9:23 pm Account blocked. Please contact support. My account got blocked for no reason... would like to know why i got blocked...please contact me ive been playing for a long time and it sucks i cant play beca[..] View

Question about Veteran Account

Jan 9, 2015, 11:52 am Hi. I just got an Veteran Account and with this benefit I also get 30 day Tera Club access. But here's my question: Wjere can I get this mount from Veteran Accounnt? I don't have anything in item cla[..] View

Account Blocked, contact support

Jan 7, 2015, 11:18 am Error Message(If you get one): Account Blocked, contact support Description: why i got blocked ? this bug problem or what? coz there 2 of my friends got same problemComputer specs(if needed): Screen[..] View

How many accounts can you have? link to game rules?

Jan 7, 2015, 11:17 am How many accounts can a player have? I tried to create an account but it was blocked (some bug) then tried with another email with the same result. When/if I get the accounts unblocked, can I retain b[..] View

Block Account

Dec 31, 2014, 9:07 pm hi evey one and Happy new year i have problem when I record When the most active account showing me a message Says account Blocked Where I worked first account it worked <img src="http://board.tera.[..] View

Doesn't get mail from account security

Dec 30, 2014, 11:17 am i don't get any mail fro account security on my mailbox i don't know what happened witht his or anything but it is been awhile that i played this game i would like to play it again but whitout the sec[..] View

Is having 2 accounts a ban reason?

Dec 30, 2014, 5:25 am Hello everyone. So i have a warrior and reaper but i really want to play lancer. Since im a f2p i can't buy any slots so im asking if i play on 2 accounts but at different time (i won't multiclient) w[..] View

Old Account Made in ASIA

Dec 26, 2014, 11:20 am Last 2 years ago i have created an account in TERA, i have played until lvl 30 just asking if i could still play now because i live in the Philippines and this computer is new. Will i still be IP Bloc[..] View

Unable to create an unblocked account

Dec 25, 2014, 9:07 pm Error Message(If you get one): "Account activation failed The account has been blocked. Your account could not be activated. Please get in touch with<a href="http://en.tera.gameforge.com/support/ind[..] View

Account blocked. Please contact Support.

Dec 23, 2014, 11:22 am Error Message(If you get one): Account blocked. Please contact Support. Description: What happen with my Account? it's blocked! and I can't contact to Support because I can't login my account Comput[..] View

My account was stolen, i contacted support, they refuse to help me.

Dec 20, 2014, 9:22 pm Ok, so let's start: My name is Radu, i played Tera Rising EU on Fraya with a Human Sorc lvl 60 (nickname uld) and an Elin Priest lvl 60 (nicknamed Elinbulance). I left Tera EU due to lack of content a[..] View

Problem mit dem Accountstatus

Dec 16, 2014, 2:16 am Hallo, Ich habe ein Problem mit meinem Account-Status.Ich habe mir vor einiger Zeit den Status Veteran gekauft, doch seit dem Patch in dem die Klingent&auml;nzerinnen hinzugef&uuml;gt wurden habe ich [..] View

Can't confirm/register account

Dec 16, 2014, 2:12 am Error Message(If you get one): ACCOUNT ACTIVATION FAILED The account has been blocked. Your account could not be activated. Please get in touch with Support. Description: I tried contacting suport b[..] View

My account is blocked "Help me please"

Dec 15, 2014, 10:33 pm Hello everyone I'm here to ask why my account is locked 12 hours ago (the last time I logged) Everything worked My character: Nickname: Natsumika Server: Killian level: 27 Class: Warrior Race: E[..] View

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