9:03 pm, March 26, 2015
409
Problem with launcher
Hey everyone, I was going to post this thread on the Support section but it turns out there is no button for making a new thread there :l
Anywho
This is the ticket that I've sent already to player support:
Received error message: None
When does the problem occur?: When I click on the PLAY button on the launcher
Are you using a laptop or a desktop computer? Laptop
Problem description: I have left Tera some time ago because all of the sudden the launcher stopped working. It is unresponsive when I press the PLAY button (nothing happens). I have added the game to my firewall exceptions and my antivirus isn't blocking it either. I have fully updated my laptop (flashplayer, java, etc), so I don't understand what is causing this problem. I have reinstalled a couple of times which was very time consuming and repaired the launcher several times as well.
Additional information (if necessary): Here's my system details:
Microsoft Windows 7 Home Premium
Version: 6.1.7601 Service Pack 1
Type of system: PC based on x64
Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20 GHz (8 CPUs), 2201 Mhz
RAM: 4GB
Graphics card: Intel(R) HD Graphics 3000
I hope that you guys can help me.
I have already searched for this problem on the interwebs and I've pretty much tried all the obvious solutions that other users told.
Thank you!
Anywho
This is the ticket that I've sent already to player support:
Received error message: None
When does the problem occur?: When I click on the PLAY button on the launcher
Are you using a laptop or a desktop computer? Laptop
Problem description: I have left Tera some time ago because all of the sudden the launcher stopped working. It is unresponsive when I press the PLAY button (nothing happens). I have added the game to my firewall exceptions and my antivirus isn't blocking it either. I have fully updated my laptop (flashplayer, java, etc), so I don't understand what is causing this problem. I have reinstalled a couple of times which was very time consuming and repaired the launcher several times as well.
Additional information (if necessary): Here's my system details:
Microsoft Windows 7 Home Premium
Version: 6.1.7601 Service Pack 1
Type of system: PC based on x64
Processor: Intel(R) Core(TM) i7-2670QM CPU @ 2.20 GHz (8 CPUs), 2201 Mhz
RAM: 4GB
Graphics card: Intel(R) HD Graphics 3000
I hope that you guys can help me.
I have already searched for this problem on the interwebs and I've pretty much tried all the obvious solutions that other users told.
Thank you!